Ship Agency

Ship Agency Services

Esenyel Denizcilik provides full-scope ship agency services at all major Turkish ports including Istanbul (Haydarpaşa, Ambarlı, Zeytinburnu), Izmit, Gemlik, Bandırma, Izmir, Mersin, and Iskenderun. With a dedicated team available 24 hours a day, 7 days a week, we ensure every port call is executed with precision, speed, and full regulatory compliance.

Ship agency is the backbone of efficient port operations. When your vessel arrives in Turkish waters, our agents are already on the ground — coordinating with port authorities, customs, health inspectors, and terminal operators to ensure a seamless turnaround. We act as the trusted representative of the shipowner, charterer, and master, managing every detail from pre-arrival formalities to final departure clearance.

Arrival & Departure Formalities

We handle all pre-arrival notifications (ISPS, quarantine, customs), arrange port entry permits, coordinate berth allocation with port authorities, and manage all departure clearances. Our agents ensure full compliance with Turkish maritime law, SOLAS requirements, and international port state control standards, minimising the risk of costly delays or detentions.

Comprehensive Service Portfolio

• Husbandry Services: Crew changes, medical assistance, crew welfare, and provisioning coordination.
• Cargo Supervision: Loading and discharge supervision, draft surveys, cargo damage assessment, and tally services.
• Bunker Supply Coordination: Arranging bunker stem, quality testing, and quantity verification with independent surveyors.
• Spare Parts & Ship Stores: Customs clearance, delivery coordination, and freight forwarding for vessel spares and consumables.
• Vessel Documentation: Preparation and submission of all port, customs, and health documentation.
• Incident Reporting: Immediate response and coordination in the event of accidents, pollution incidents, or emergencies.
• Disbursement Account (DA) Management: Transparent, itemised disbursement accounting with full audit trail.

Our Commitment

In ship agency, reputation is everything. We pride ourselves on our rapid response times, proactive communication, and ability to resolve unexpected challenges without impacting vessel schedules. Our clients receive real-time updates throughout each port call, with full disbursement transparency and zero hidden fees. Whether it is a routine port rotation or a complex repair stop, Esenyel Denizcilik delivers agency services you can trust.